TERMS & CONDITIONS

1. Bookings and Payments:

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• All classes must be booked in advance through our booking system.

• Payment is required at the time of booking to secure your spot.

• Class packs are non-refundable and non-transferable.

• Gift cards must be used within the stated expiry period.

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2. Cancellations and No-Shows:

• Cancellations must be made 24 hours in advance of the start of the class. Anything made after this window will be charged in full.

• No-shows will also be charged as a used session.

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3. Late Arrivals:

• Please arrive at least 5 minutes before the class starts.

• For safety reasons, entry may be refused if you arrive more than 5 minutes late.

• No refunds or credits will be given for late arrivals.

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4. Health and Safety:

• You must inform your instructor of any injuries, medical conditions, or changes to your health before class.

• Sundara Reformer is not liable for any injuries sustained in the studio unless due to proven negligence.

• Grip socks are required during all classes for hygiene and safety.

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5. Studio Etiquette:

• Please keep mobile phones on silent.

• Clean equipment after use using the provided sanitising products.

 

6. Class Packs and Expiry:

• Class credits must be used within their designated expiry period (detailed at time of purchase).

• Extensions may be considered for exceptional circumstances, but are not guaranteed.

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7. Personal Belongings:

• Sundara Reformer is not responsible for loss or damage to personal belongings.

• Please keep valuables with you or leave them at home.

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8. Changes and Cancellations by Sundara Reformer:

• We reserve the right to cancel or reschedule classes if we have no alternative option.

• If a class is canceled by us, you will receive a credit or refund for that session.